Quiver & Quill

Sprint

I want to make my Treo 650 into the ultimate citizen journalist machine. This brought me to the Sprint store to locate an audio adapter to conduct interviews. I plan on podcasting in ‘06.

The customer service manager didn’t find any mention of the product in Sprint’s system; He even called another store with no luck. He found the answer in a http://blog.treonauts.com/. It amazes me that employees of a multibillion dollar communications empire relies on blogger information to troubleshoot with their own products.

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